Overview
What is Google Workspace?
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat…
Google workspace have it all for you!!
Great Product but Terrible support and customer service
Perfect solution (mail, meetings, calendar, drive and many more features) for companies from 1 to over 100+ employees
Lack of flexibility and sales support
The ultimate and all in one workspace tool set
Google Workspace provides reliable email deliverability and spam protection! Collaboration is a cinch!
Google Workspace - One stop solution for all your office and Business needs
Google Workspace makes my life easier
A no-brainer for mid-sized businesses
Workspace is the NEW Office!
Couldn't Live Without Google Workspace
Google Workspace- A modern flexible workspace
Workspace is a plus for SMB businesses
Google Workspace - A Workspace For the Mind(s)
Awards
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Reviewer Pros & Cons
Pricing
Business Starter
$6
Business Standard
$12
Business Plus
$18
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $6 per month per user
Product Demos
Google Workspace Macro Converter Add-On
See what’s new in Google Workspace
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Google Workspace?
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.
Google Workspace Competitors
- Microsoft 365
- Zoom
- Workplace
Google Workspace Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(989)Attribute Ratings
Reviews
(1-25 of 67)Google workspace have it all for you!!
- maximize productivity
- collaborate in realtime
- filters to organize your email
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Great Product but Terrible support and customer service
- secure email
- domain alignment
- anti-spam
- cloud storage
- customer support (terrible)
- Partner support (realy really terrible)
- downloading mail from external sources
Google Workspace provides reliable email deliverability and spam protection! Collaboration is a cinch!
Since we have moved to Google Workspace, non of those things are even a thought anymore. Email is delivered reliably and we get the same spam protection offered by Gmail. We can also setup user management for our company and our clients and we have access to all of the security features we need to prevent data loss or unauthorized data access.
- Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed.
- As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good.
- Spam protection is second to none. I cannot remember ever finding a spam message in my inbox!
- Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder.
- Google Workspace allows you to host multiple domains and alias domains on your account.
- There is a robust set of tools to allow routing of mail to different mailboxes.
- Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay.
- Pricing is a little bit higher than other services
- The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
- They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
- Easy to share files.
- Realtime collaborations in documents.
- Can review the history in G sheets
- Data storage in cloud
- Can access data across the globe.
- Google Meet
- Google Drive
- Shared Docs
A no-brainer for mid-sized businesses
- Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
- I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
- Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
- There's something about Google Docs that feels a bit...flat. Yes, it's a word processor so there's not much one can do but compared to Apple Pages, the aesthetic of Google's templates is very bland.
- File management is a nightmare in Google Drive. The entire flow feels clunky and it winds up causing an extreme amount of disorganization within our company.
- I do wish there were an option to download the entire Gsuite into one app, rather than having to download each program onto my mobile device. Since the Gsuite is kind of contained within one browser, the expectation is there for the apps to kind of exist all in one place. Instead, I need to switch from one app to another in order to achieve whatever needs to be done in each app.
Workspace is the NEW Office!
- Calendar management
- Document sharing
- Document creation
- Team/cross team collaboration
- Tasks/reminders
- Email management
- Shared tasks between users
- Assigning tasks/reminders to other users
- Features like charts/presentations in the suite
- Customized integration with personal Google account
- Better quality/application for Google Meet
Workspace is a plus for SMB businesses
- Feature releases
- Uptime
- Integration between SaaS programs, like Salesforce
- Sheet functions and limitations
- Better Chat integrations to keep up with Slack
- Redlining in Docs
A solid choice for email, calendar, docs, files, and more.
- Email
- Calendar
- Shared docs and files
- Chat has always been sub-par. We use alternatives.
- Email host
- Calendar integration across the entire suit of apps
- Built in spell check
- email filtering
- Google Workspace is terrible if you use any Google nest deceives
- Most Nest devices will not work if you have a Google Workspace account.
- Surprisingly, Gmail UI is not the best.
- Needs improvement with organization of apps (Docs, sheets, etc)
It Just Works
- Sharing files. Nothing is as easy.
- Making templates-you just save them that way.
- Forms that integrate into Sheets for tracking data.
- Forms should be a bigger play in the mix.
- Ability to share files via Google Voice.
- Google Meet integration is needed.
The Ultimate Workspace
- It's terrific to have a suite of products that is built to work together, rather than having to piece tools together.
- The email and calendar are the tools I use most often together. I use Gmail through Apple Mail rather than in the browser, and it works great. Also really easy to access and use my calendar.
- I use the other suite of features both for my own company internally and to share files with clients. Super easy to use and share.
- I have several Workspace accounts, and it can be kind of annoying to switch between them. For example, if I click in my work email but my Chrome defaults to my personal Workspace, I have to open the file differently or log in and out of the other account.
- Meet is my least favorite feature. I find it very subpar to Zoom in both ease and picture resolution. It's harder to tell when you're sharing your screen and you can't see comments if you're presenting.
- Google My Business can be difficult to navigate. I frequently forget where features are and have to hunt around for them.
- Calendar usability - after being able to compare it with outlook, the functionality and smoothness of the google calendar is much better.
- Email organization - email is easy and simple to use. It is also easy to customize to my liking.
- Google sheets is more user friendly than Microsoft Excel - it simplifies terms and makes navigation easier.
- When someone forwards me an email thread, those are pretty hard to decipher because of the way the emails are displayed. This could be improved.
- Corporate email through GMail
- User administration is simple and straightforward
- Full suite of tools with Docs, Sheets, Slides, etc. to get work done with easy collaboration from anywhere
- Google Voice is an add-on feature rather than being included
- Authorization of external applications and managing access for them could be easier
- Meet has improved substantially over the past year, but still not quite up to feature parity with Zoom and others.
A strong contender
- Video meetings and collaboration for teams
- Quickly searchable document folders (team drives etc) which can reduce the need for traditional file shares
- Robust and broadly supported email
- Best in class multi user document collaboration
- More granular security controls
- More robust DLP
While still useful for larger enterprises, existing larger orgs may find it challenging to migrate to a new solution, particularly if you are a Microsoft-heavy org. Office365 has less barrier to entry for these orgs due to app familiarity of Office, Excel etc. While Google have good alternatives in Docs, Sheets, Slides etc re-training of employees is required and it would be a cultural shift.
- Browser-based email client.
- Cloud Drive Storage.
- Google Sheets.
- Calendar.
- Management interface is lack luster.
- Distribution groups.
- API access to calendar features.
- Google calendar and google drive [are] integrable with popular communication platforms like Slack making it easy to share spreadsheets, documents, and files. The prompt notifications make it such that nobody misses anything important.
- Google documents and spreadsheets being [easily] accessible by multiple users across multiple devices makes accessing, edit and [analyzing] data more efficient in terms of time.
- Google meet is one of the best video conferencing software due to its superior sound quality and ease of access even by third-party users. It is easy to set up meetings and invite users as needed.
- Support and troubleshooting could be a lot better. Most of the time reading through support does not easily help tackle the issue at hand when trying to learn a new feature or understanding it correctly.
- Google meet should be [optimized] in terms of internet bandwidth usage and CPU usage when [the] video is turned on. I have mostly noticed an unreasonable spike in CPU usage when using google meet on lower-end devices.
The pricing could be more flexible especially for organizations that are initially starting out and do not have sufficient funds. More flexible pricing will eventually attract more startups or groups of users to adopt google workspace over its competitors.
- Simplified sharing and collaboration through Drive and Shared Drives
- Greatly enhanced advanced functions in Google sheets like macro recording
- Regular updates and proactive communication around them
- Out of the box spam filtering
- SSO and third party app integrations
- The support team is frustrating to deal with and make you perform redundant troubleshooting tasks at each step of the way
- Per page permissions on Sites - they had it on classic but removed it on the new sites
- Need to add mail delegation to admin console so super admins can give managers access to departed staff accounts without having to reset passwords
- Longer log history - 60 days sometimes doesn't cut it
If you're a nonprofit you get the core suite for free, which is a huge deal since the cost savings mean any nonprofit can get set up with no risk.
- Spam filtering in email
- Single sign on
- Calendar events combined with google meet
- Easy to administer users and applications
- Numerous plugins and 3rd party applications
- Easy to use, familiar user experience
- No dedicated client software as an option
- Some products come and go quickly, so don't rely on non core products
- Office applications are good for most, but lack some more advanced options
- Email management: This was the primary reason it was recommended to me. Makes a HUGE difference in how I manage my email. It also allows you to do things the free version won't.
- Google Docs: I use these more now than I used to. It allows easy collaboration with clients.
- Google Drive: I use this for not only docs but for sheets - which I'm using more of these days.
- I think Google could provide more info on how to make the most of the product/app. I'm probably not doing everything I could with it to manage my business.
- I use the very low-end version, so it works fine for what I need. I guess they could try to convince me to upgrade to the higher version, but I don't see them doing that.
- I like the video component more than Zoom, so maybe they could market that a little more aggressively.
I think if you're looking for more than that, you would either need to look at other tools or look at the higher-end version of the G Suite/Workspace.
Google Workspace is a Good Decision, For the Most Part
- Collaboration of documents and meetings.
- Good basic MDM for employee management.
- Great integration with many products and plugins.
- Documents suite is good, but could be improved on.
- MDM is very basic, with no real location tracking of devices, for example.
- Messaging client implementation is confusing and inconsistent.
Google Workspace Hits the Suite Spot
- Realtime collaboration in documents
- Easy ability to share files
- Ability to view and recover past version
- The calendar customization and features are great
- Email formatting is inconsistent
- Email doesn't have advanced features like Outlook and Exchange does such as read receipts
- Now that our company has grown, would like to see better ways to view/manage calendar availability
Google Workspace is great value for the money.
- User controls
- Domain based email addresses
- One login to many websites
- Should be easier to control what users are / are not able to do
- Admin dashboard should be easier to use
- Google Workspace handles email seamlessly. It's always easy to find any email I need with the search and label options.
- The integration that Google Calendar offers makes creating appointments incredibly easy with other apps like Zoom, Calendly, etc.
- The set up on mobile devices is easy as it is basically built in on both Android and iPhone. No need for IMAP, POP, SMTP information.
- From time to time I get an email that requires me to scroll pretty far down in order to reply. I'm sure there's a reason why, but for now it seems random.
- I do wish that we were grandfathered in to the original price we paid when signing up rather than be subject to price increases.
- Sharing calendars is not difficult, but the process might seem daunting to some.
Google workspace is a must for collaboration & remote working
- Collaborative documents
- File storage & management
- Email
- Easy video conferencing through Google Meet
- Easy to use
- It isn’t accessible by all organizations causing barriers to sharing documents and using the full functionality.
- Google Meet is handy but doesn’t perform at the level of Zoom.
- More robust features needed in Sheets to get full team adoption.
Still the Best
- Google Workspace is incredibly useful for user management. Automatically assigning licenses or restrictions by organization is particularly great.
- Google Workspace is reliable. We haven't had a major outage in all the time we've used it.
- Support is actually pretty good. Calling my ISP or domain registrar is always a pain, as I usually find I know more than them about their own products. Google Support is generally competent with helping people with Google Workspace.
- Google needs to work on a more consistent onboarding process for organizations that haven't used Workspace before. A bad agent can delay the process by weeks.
- Google needs to work on consistent naming and branding for things. Workspace/G Suite/Apps, Hangouts/Chat/Talk/Meet/Voice and various permutations have made the past 5 years of Google products a chore to keep straight.
- While the constant updates and feature updates are nice, they can mean an interface that changes regularly, and occasionally good features that are lost.